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Monkseaton Medical Centre

Cauldwell Avenue, Monkseaton, Whitley Bay, Tyne and Wear NE25 9PH. Tel: 0191 252 1616

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Navigator

Research shows that 27% of patients seeing a GP are not seeing the health care worker with the best expertise for their problem!

Our surgery have developed a special computer programme called NAVIGATOR to help you get to the right appointment with the right person at the right time. It is a tool that has been written by the doctors for the Medical Receptionists to use, so they can guide you to the best clinical care for you.

The Medical Receptionists have specialist training in using NAVIGATOR. To be able to do this they will need to ask you information about what the problem is, how long you have had it and if you have seen anyone about it before.

Please help us to help you.

By using NAVIGATOR we will have more GP appointments to offer patients who DO need to see the doctor, if the patients that don’t need a GP are guided to the right appointment for them!

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Online Consultations

Only some medical problems are suitable for an eConsult. If you are thinking of contacting your GP surgery this way please check here to see if your GP will be able to deal with your concerns in an eConsult.

Online Consultation

Would you prefer to read this website in another language? Google Translate offers a free automated translation. Simply go to https://translate.google.com/, type in our web address into the left hand box, choose your language in the right hand box and click translate.

Opening Times

Monday: 8am to 6pm
Tuesday: 8am to 6pm
Wednesday: 8am to 6pm
Thursday: 8am to 6pm
Friday: 8am to 6pm
Saturday: Closed
Sunday: Closed
For surgery closure days click here

Updates

  • Some of our normal operations have changed due to the coronavirus pandemic. Click here for more details.
  • We are offering online services. This allows you to book appointments, order repeat prescriptions and view your medical record online. Click here for more details.
  • Access Online Services

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