• Skip to secondary menu
  • Skip to main content
  • Skip to primary sidebar

Monkseaton Medical Centre

Cauldwell Avenue, Monkseaton, Whitley Bay, Tyne and Wear NE25 9PH. Tel: 0191 252 1616

  • Home
  • About Us
    • Services
    • The Team
      • Clinical Team
      • Management
      • Administration Team
    • Opening Hours
    • Training Practice
    • Named Accountable GP
  • Appointments
    • Face-to-Face Appointments
    • Home Visits
    • Telephone Consultations
    • Group Consultations
    • eConsults
    • Navigator
    • Shared Decision Making
  • Prescriptions
  • Patient Information
    • Private Work
    • Sickness Certificates
    • Complaints Procedure
    • Friends and Family Survey
    • Feedback
    • Patient Survey
    • Patient Participation Group
    • Cancer Screening Programmes
    • Out of Hours
    • Zero Tolerance
    • Carers Policy
    • Privacy Statement for Patients 2022
    • Patient Data Sharing Programme
    • GDPR Privacy Policy
  • Self Care
    • Alcohol Support
    • Bereavements
    • Diabetes
    • Exercise
    • Healthy Weight
    • Living Well North Tyneside
    • Mental Wellbeing and Domestic Abuse
    • Minor Illnesses
    • Opioids and Painkillers
    • Sexual Health
    • Sleep & Tiredness
    • Smoking Support
    • Stress & Anxiety
  • News
  • Online Services
  • Coronavirus
    • Supporting your recovery after COVID-19

Feedback

At Monkseaton Medical Centre, we value your feedback. An important part of this is our Patient Participation Group. Read more about this below. Alternatively, you can look at our complaints procedure and family and friends test.


The Patient Participation Group is well established at Monkseaton Medical Centre. The meetings are minuted and are attached below. Recently an online group was formed (the Virtual Patient Group) which is representative of the Practice Population with patients in their early 20s through to their 80s, from all walks of life and with wide experience. The PPG felt that this group would be so useful in providing feedback and generating ideas that the PPG decided to reduce in numbers to a core group represented by a Chairman, Vice Chair, Secretary, and a member of the VPG. This core group will meet on a quarterly basis and be joined by a member of the Practice management team and by a GP partner when invited along by the Core group.

The Core PPG will publish a report annually.

If you would like to contribute to Practice matters but don’t want to attend meetings, the Virtual Patient Group might be just the thing, and we are still recruiting new members, see below.

Join the Virtual Patient Group. If you are aged between 16 and 106 and have an email address we would like to call upon you (electronically) from time to time to help with surveys, new projects, opinions, ideas etc. If you are interested then leave your email address at the reception desk and one of us will get back to you in due course.

Primary Sidebar

Online Consultations

Only some medical problems are suitable for an eConsult. If you are thinking of contacting your GP surgery this way please check here to see if your GP will be able to deal with your concerns in an eConsult.

Online Consultation

Would you prefer to read this website in another language? Google Translate offers a free automated translation. Simply go to https://translate.google.com/, type in our web address into the left hand box, choose your language in the right hand box and click translate.

Opening Times

Monday: 8am to 6pm
Tuesday: 8am to 6pm
Wednesday: 8am to 6pm
Thursday: 8am to 6pm
Friday: 8am to 6pm
Saturday: Closed
Sunday: Closed
For surgery closure days click here

Updates

  • Some of our normal operations have changed due to the coronavirus pandemic. Click here for more details.
  • We are offering online services. This allows you to book appointments, order repeat prescriptions and view your medical record online. Click here for more details.
  • Access Online Services

    Copyright © 2023 — Monkseaton Medical Centre • All rights reserved.

    Manage Cookie Consent
    We use cookies to optimise our website and our service.
    Functional Always active
    The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
    Preferences
    The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
    Statistics
    The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
    Marketing
    The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
    Manage options Manage services Manage vendors Read more about these purposes
    View preferences
    {title} {title} {title}