Click here to view our Spring/Summer newsletter.

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Please see our short walkthrough video showing the measures we have put in place for your safety.

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Covid Vaccination Programme

For up to date information on the GP led North Tyneside COVID-19 vaccination programme, please go to https://tynehealth.org.uk/covid-19/.  This includes information on who is currently being invited for their vaccination and a comprehensive list of Frequently Asked Questions (FAQ). Please be assured, you will be contacted for your COVID vaccine when it is your turn.

COVID-19 vaccines are currently being arranged in North Tyneside, click here for details regarding who is currently being called for. If you are eligible to book please do so via the National Booking System. In the meantime, please do not contact your practice asking when you will receive the vaccine as this prevents other urgent calls getting through.

If you have been invited to book your COVID-19 vaccine but cannot book an appointment due to lack of available slots, please keep checking back regularly.  Our vaccine sites are offering more slots as vaccine deliveries are confirmed. There are also some walk-in clinics available to eligible patients. Click here to check the current walk in availability. Where possible, you should stick to your scheduled appointment for your second dose of the COVID-19 vaccine, unless there are unavoidable circumstances.  If you need to rebook, please see your confirmation email or text which includes instructions/a link to rebook.

In line with goverment guidance, the NHS is contacting people most at risk of getting seriously ill from coronavirus (cohorts 1-9) to book an earlier appointment for their second dose of the vaccine. Please do not call your GP surgery to rebook your appointment. Click here for more details and instructions on how to rebook your dose.

A list of FAQs have been developed across health, social care and voluntary partners which are published on the TyneHealth website, scroll down past the volunteer form:- https://tynehealth.org.uk/covid-19/

Please be aware Monkseaton Medical Centre would never ask for payment or your bank details to book the COVID-19 vaccine.  If you receive a request for payment to book your vaccine please DO NOT divulge this information.

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Travel Information

Demonstrating your COVID-19 vaccination status 

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available through the NHS COVID Pass service from:

• the NHS App which you can download from app stores

• the NHS website

• 119 – by requesting a paper letter

You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.

If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose more than 5 working days ago. It may take up to 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.

When you’re planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.

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Do you have a smartphone? Monkseaton Medical Centre is now using the myGP app which allows you to book appointments, order prescriptions and view your medical records on your smartphone. myGP also gives you access to many useful resources, such as a “health marketplace” which includes links to access self-referrals for mental health and a wide range of advice regarding medical conditions. You can also check the status of any NHS referrals you have, as well as having the ability to check, change or cancel your hospital appointments.

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eConsults

Only some medical problems are suitable for an eConsult. If you are thinking of contacting your GP surgery this way please check here to see if your GP will be able to deal with your concerns in an eConsult.

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Corona Virus

Please can all patients and carers consider wearing a face covering while in our practice. For more information on how to use one and who is exempt please click here.

Due to the current climate, and to further protect all of our patients and staff, from Friday 3rd April 2020, we ask all of our patients to stay at home and contact us via telephone or e-consult if you need help or advice.

While the practice remains open and fully staffed to answer your calls, our doors will be locked to protect patients with pre-booked appointments and members of staff that continue to provide the best and safest possible healthcare during this unprecedented time.

If you have a pre-booked appointment you will be asked to stay in the car park and you will be called in by the clinician, we ask that you please attend the surgery alone unless you have a carer. Please inform our reception team via telephone of any change to your mobile number. If you choose to wear a face mask, you can find out how to wear a mask and what you can use as a mask here.

Even after July 19th 2021 when you attend any healthcare setting you must:

• Keep wearing a mask
• Wash your hands
• Keep your distance

These measures remain in place to keep you and our vulnerable patients safe. Thank you for your understanding.

We have a letterbox provided outside of the building should you need to drop off a prescription request.

If you or someone you live with develops symptoms of COVID-19, stay at home and self-isolate immediately. If you have a positive test result but do not have symptoms, stay at home and self-isolate as soon as you receive the results. Your household needs to isolate too. You can return to your normal routine and stop self-isolating after 10 full days if your symptoms have gone, or if the only symptoms you have are a cough or anosmia, which can last for several weeks. If you still have a high temperature after 10 days or are otherwise unwell, stay at home and seek medical advice. Do not book a GP appointment, call your GP or attend your GP practice.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. Only call 111 direct if you are advised to do so by the online service or cannot go online. For the latest COVID-19 advice please visit www.nhs.uk/coronavirus.

Please visit our dedicated coronavirus page which may answer any further questions you may have.

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Mental Wellbeing and Domestic Abuse

Click here for support

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Register with the practice

We are currently accepting new patients. To register with us please complete the family doctor services registration form and our New Patient Questionnaire and return them to the practice. Please note only patients aged 16 and over need to complete the new patient questionnaire.

Alternatively, call in at the practice and please ask our Receptionist about registering. You can check if you live in the practice area using the map below.

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