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Our Reception Team is a good place to start if you want help. Not only do we know what is available in the practice we often have a great deal of knowledge about Health Services in our area. The Main role of Reception Staff is helping you get the assistance you need. Our Team can advise you who best to see and guide you through the different types of appointments available.
Our Administration team including our Medical Secretaries carry out a wide range of responsibilities including Patient Reports for Insurance Companies etc, typing referrals for further care, summarising patients medical notes and processing patient registrations.
All non medical staff are bound by the same rules of confidentiality as the doctors and other health care professionals and will always deal with your problems and enquiries in a discreet and courteous manner.
The Practice employs Medical Secretaries and Administration Staff who support the Doctors and Practice Manager and are happy to help with enquiries.