Our team pride themselves on delivering outstanding NHS medical care. If you’re looking for a GP surgery which values personal care and continuity then look no further. Our management team is here to help both patients and staff. If you encounter any problems with the surgery please direct your query to our Reception Manager, Janet Pallace, in the first instance.
“Helping you to Better Health”
Reception Manager: Janet Pallace
Janet has worked at Monkseaton medical centre since 2004. She worked in reception before becoming Reception manager officially a few years ago. Janet keeps reception running smoothly.
When Janet is not at work she loves spending time with het ever-growing family, spending time at the gym and cycling.
Practice Manager: Joanne Houghton (centre)
Joanne Houghton has worked for Monkseaton Medical Centre for the past 11 years starting off as part of the reception team and worked her way up to Practice Manager. In 2016 MMC took over Bridge Medical and Joanne and the team began to work for both Practices. Joanne heads up a management team that all bring their own strengths to the team. Joanne mainly deals with staff, finance and strategic planning of the practice. She works closely with the rest of the managers and the partners to ensure the smooth running of the practice.
Joanne enjoys spending time with her family and her favourite pastime is scouring the internet for dream holidays. She professes to be the Trip Advisor queen of knowledge on Majorca Hotels.
Clinical Data Manager and Complaints Manager: Janice Turner (right)
Janice has worked for Monkseaton Medical Centre for 21 years as a receptionist and secretary and for the last 7 years Performance Manager. Janice is responsible for performance in the practice such as organising flu clinics and other health campaigns.
Janice enjoys clubbercise and currently does PE with Joe Wicks. She enjoys walks through Holywell Dene with her son and daughter in law and 2 grandchildren. Janice also enjoys family holidays.
Admin Manager: Jessica Batey (left)
Jess has worked in general practice since 2009 where she started as an apprentice. Jess joined the team at Monkseaton Medical Centre in 2014 as a secretary and became part of the management team in 2018. Jess is responsible for the administration team and secretarial team.
When Jess is not working she enjoys spending time with her family and socialising with friends.