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Monkseaton Medical Centre

Cauldwell Avenue, Monkseaton, Whitley Bay, Tyne and Wear NE25 9PH. Tel: 0191 252 1616

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  • Coronavirus

Welcome

Covid Vaccination Programme

For up to date information on the GP led North Tyneside COVID-19 vaccination programme, please go to https://tynehealth.org.uk/covid-19/.  This includes information on who is currently being invited for their vaccination and a comprehensive list of Frequently Asked Questions (FAQ).  Please be assured, we will contact you for your COVID vaccine when it is your turn.

We are currently arranging for COVID 19 vaccinations of:

  • people aged 45 and over
  • people who are at high risk from coronavirus (clinically extremely vulnerable)
  • people who are at moderate risk from coronavirus (clinically vulnerable)
  • people who live or work in care homes
  • health and social care workers

We will be offering vaccinations to these groups of people over the next few weeks. Click here for more information regarding eligibility. If you receive an invitation letter for your vaccine from the national mass vaccination programme, you are welcome to book onto this.  But if you would prefer to receive your vaccine at a local North Tyneside vaccination centre, which is in North Shields, then please wait to be called by a member of the team.  You will be contacted, do not worry.  In the meantime, please do not contact your practice asking when you will receive the vaccine as this prevents other urgent calls getting through.

If you have been invited to book your COVID-19 vaccine but cannot book an appointment due to lack of available slots, please keep checking back regularly.  Our vaccine sites are offering more slots as vaccine deliveries are confirmed. Where possible, you should stick to your scheduled appointment for your second dose of the COVID-19 vaccine, unless there are unavoidable circumstances.  If you need to rebook, please see your confirmation email or text which includes instructions/a link to rebook.

A list of FAQs have been developed across health, social care and voluntary partners which are published on the TyneHealth website, scroll down past the volunteer form:- https://tynehealth.org.uk/covid-19/

Patients of Monkseaton Medical Centre have been allocated to clinics at the Parks Leisure Centre, North Shields, NE29 6TL, click here to view on a map.


Do you have a smartphone? Monkseaton Medical Centre is now using the myGP app which allows you to book appointments, order prescriptions and view your medical records on your smartphone. myGP also gives you access to many useful resources, such as a “health marketplace” which includes links to access self-referrals for mental health and a wide range of advice regarding medical conditions. You can also check the status of any NHS referrals you have, as well as having the ability to check, change or cancel your hospital appointments.

myGP will soon be launching England’s first digital COVID-19 vaccination verification feature for smartphones, enabling patients to provide clear, assured proof of their vaccination status. Click here for more information. Download the app now to be one of the first to gain access, simply search for “myGP” in your phone’s app store, or click here if you are currently using your smartphone.


eConsults

Only some medical problems are suitable for an eConsult. If you are thinking of contacting your GP surgery this way please check here to see if your GP will be able to deal with your concerns in an eConsult.


Corona Virus

Please can all patients and carers consider wearing a face covering while in our practice. For more information on how to use one and who is exempt please click here.

Due to the current climate, and to further protect all of our patients and staff, from Friday 3rd April 2020, we ask all of our patients to stay at home and contact us via telephone or e-consult if you need help or advice.

While the practice remains open and fully staffed to answer your calls, our doors will be locked to protect patients with pre-booked appointments and members of staff that continue to provide the best and safest possible healthcare during this unprecedented time.

If you have a pre-booked appointment you will be asked to stay in the car park and you will be called in by the clinician, we ask that you please attend the surgery alone unless you have a carer. Please inform our reception team via telephone of any change to your mobile number. If you choose to wear a face mask, you can find out how to wear a mask and what you can use as a mask here.

We have a letterbox provided outside of the building should you need to drop off a prescription request.

If you or someone you live with develops symptoms of COVID-19, stay at home and self-isolate immediately. If you have a positive test result but do not have symptoms, stay at home and self-isolate as soon as you receive the results. Your household needs to isolate too. You can return to your normal routine and stop self-isolating after 10 full days if your symptoms have gone, or if the only symptoms you have are a cough or anosmia, which can last for several weeks. If you still have a high temperature after 10 days or are otherwise unwell, stay at home and seek medical advice. Do not book a GP appointment, call your GP or attend your GP practice.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. Only call 111 direct if you are advised to do so by the online service or cannot go online. For the latest COVID-19 advice please visit www.nhs.uk/coronavirus.

Please visit our dedicated coronavirus page which may answer any further questions you may have.


Mental Wellbeing and Domestic Abuse

Click here for support


Keeping Well for Winter is a programme aimed at people with a learning disability and anybody who supports them in the North East and Cumbria to help them Keep Well for Winter.

Click here for more information.


Register with the practice

We are currently accepting new patients. To register with us please complete the family doctor services registration form and our new patient questionnaire and return them to the practice. Please note only patients aged 16 and over need to complete the new patient questionnaire.

Alternatively, call in at the practice and please ask our Receptionist about registering. You can check if you live in the practice area using the map below.


 

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Online Consultation

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Opening Times

Monday: 8am to 6pm
Tuesday: 8am to 6pm
Wednesday: 8am to 6pm
Thursday: 8am to 6pm
Friday: 8am to 6pm
Saturday: Closed
Sunday: Closed
For surgery closure days click here

Updates

  • Some of our normal operations have changed due to the coronavirus pandemic. Click here for more details.
  • We are offering online services. This allows you to book appointments, order repeat prescriptions and view your medical record online. Click here for more details.
  • Access Online Services

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