Please note we are experiencing problems with our telephone lines, this has been escalated and we are working to fix this issue. We apologise for any inconvenience caused.
We are pleased to announce the success of our flu clinics held at Bridge Medical on Saturday 12th September and Saturday 3rd October 2020. This was due not only to the hard work of our staff but also the good will and cooperation of all the patients who attended; with letters in hand, wearing short sleeves and with a smile on their faces. It was a pleasure to meet them and to be doing our best to keep them safe in these Pandemic times.
We adopted a one way system in and out of the building to help reduce the risk of spreading the virus. Patients were reminded to bring along the bar coded letter so that vaccinations could be given without the need for computers and as a result of this the time spent in the practice was kept to a minimum. One patient wrote to us “we arrived to a very large queue and my heart sank but from start to finish the whole process took 6 minutes and I cannot thank you enough for all the effort and organisation into this year’s flu campaign to keep us safe”. We were able to vaccinate over 1100 patients and we could not be prouder of the team. Patients were in good spirits and all comments were taken on board. We have added a map onto the new letters of invite so patients are aware of how to get to Bridge Medical either by car or metro. Car parking on site is very large and is free to use for all patients of Monkseaton Medical Centre.
We will continue to hold the clinics at Bridge Medical this year to ensure our patients can keep to social distancing rules and prevent the possibility of further spread of Covid-19. Our staff will all be wearing PPE and hand hygiene will be adhered. We ask that you wear a face covering whilst you are in the building unless you are medically exempt from doing so. We thank you for your patience during your visit. We also value your very kind words and positive comments. If you are as impressed with our organisation this year please visit NHS Choices and sing our praises. This is fed back to the team and it is lovely to hear that all are hard work and effort was appreciated.
Please can all patients and carers consider wearing a face covering while in our practice. For more information on how to use one and who is exempt please click here.
Click here to view our latest patient newsletter, including all of the latest coronavirus information.
Due to the current climate, and to further protect all of our patients and staff, from today, Friday 3rd April, we ask all of our patients to stay at home and contact us via telephone or e-consult if you need help or advice.
While the practice remains open and fully staffed to answer your calls, our doors will be locked to protect patients with pre-booked appointments and members of staff that continue to provide the best and safest possible healthcare during this unprecedented time.
If you have a pre-booked appointment you will be asked to stay in the car park and you will be called in by the clinician, we ask that you please attend the surgery alone unless you have a carer. Please inform our reception team via telephone of any change to your mobile number. If you choose to wear a face mask, you can find out how to wear a mask and what you can use as a mask here.
We have a letterbox provided outside of the building should you need to drop off a prescription request.
If you or someone you live with have symptoms associated with Corona Virus including a new continuous cough or a high temperature, stay at home for 7 days. Do not book a GP appointment, call your GP or attend your GP practice. If you live with other people, they should also stay at home for at least 14 days, to avoid spreading the infection outside the home.
If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. Only call 111 direct if you are advised to do so by the online service or cannot go online. For the latest COVID-19 advice please visit www.nhs.uk/coronavirus.
Please visit our dedicated coronavirus page which may answer any further questions you may have.
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Register with the practice
We are currently accepting new patients. To register with us please complete the family doctor services registration form and our new patient questionnaire and return them to the practice. Please note only patients aged 16 and over need to complete the new patient questionnaire.
Alternatively, call in at the practice and please ask our Receptionist about registering. You can check if you live in the practice area using the map below.